v2/vault/payment-tokens API 403 Forbidden Error.

[raycpt]

Hello PayPal Community,

I am testing the v2/vault/payment-tokens API in the sandbox environment, but I am encountering a 403 error with the message:
"issue": "NOT_ENABLED_FOR_VAULT_SOURCE",
"description": "The API caller or the merchant on whose behalf the API call is initiated is not allowed to vault the given source."
Can you help me with this?"

"Do I need to be in one of the countries listed under the 'Availability' section on this page to use this API?

For reference, my sandbox account country is Korea."

[MTS_Jennifer]

Hi @raycpt ,

Thank you for posting to the PayPal Merchant Community. If your api is getting that error it means that your sandbox account and rest api app are not setup to process Reference Transactions and the future payment's scopes are not added.

If you provide the debug id, and the sandbox account merchant id, we can ensure that it is enabled for future payment's scopes and Reference Transactions.

Thank you,

Jennifer

MTS

PayPal

[WaynePet]

Hi MTS_Jenifer,

We are also experiencing this issue, can you please enable future payment's scopes and Reference Transactions on our account.

Sandbox account merchant ID: ZLXXXCDNJR4RA

"debug_id": "f608154b1aa26",

Regards,

Wayne

[MTS_Jennifer]

Hello @WaynePet ,

Thank you for contributing to this post. Per your request, I have enabled Future Payments and Reference Transactions on  your Sandbox Account: ZLXXXCDNJR4RA and rest api app.

Thank you,

Jennifer

MTS

PayPal

[WaynePet]

Hello @MTS_Jennifer,

We are still facing issues as per the screenshots below. Please advise.

Regards,

Wayne

[WaynePet]

@MTS_Chiranjeevi @MTS_Jennifer have you had a chance to look at our issue?

Cheers

Wayne

[WaynePet]

Hi @MTS_Chiranjeevi  and @MTS_Jennifer ,

Can you please look into the issue and let us know the next steps? Is there another way to contact someone to address this?

Thanks

[MTS_Jennifer]

Hi @WaynePet ,

Thank you for contributing to this post. Can you please open a ticket to Merchant Technical Support, so we can work directly with you on this issue. When you open the ticket include the sandbox rest api client id, with the details of the error you are receiving. This will allow us to provide more details on this issue and work directly with you on a resolution.

Here is how to open a ticket:

• Go to https://paypal.com/mts
• Click Contact us
• Click Log in with PayPal, log into your PayPal Account
• Click Contact us
• Fill in the subject
• Fill in the case details

Thank you,

Jennifer

MTS

PayPal

[MTS_Chiranjeevi]

Hi @RemcoCM ,

Good day!

Please provide the debug id and sandbox account merchant id?

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[MTS_Chiranjeevi]

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[raycpt]

Thank you for your response. Here is the information you requested.

sandbox account merchant ID : RUPZQ5DHZHEKU

/v3/vault/payment-tokens

"debug_id": "3577ba4090f5f",

 /v2/vault/payment-tokens

"debug_id": "13173753e20d8",

Additionally, when I created a sandbox region in the US and tested with the credentials of the created account, the test was successful.

Sincerely,

raycpt