problem with live box

Temp20221229Q
Contributor
Contributor

hello , I want to use API call via my app but my live box is not enabled for me however my test box is active and when I call API I get messages like this "{ "error": "invalid_client", "error_description": "Client Authentication failed" }" so I want to have a solution, please  

Screenshot 2022-12-29 094233.png

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @Temp20221229Q,

 

Thank you for posting to the PayPal community.

 

I would suggest to please contact our PayPal Customer service via link - https://www.paypal.com/eg/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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