cancel
Showing results for 
Search instead for 
Did you mean: 

We're sorry, we couldn’t confirm it’s you

Highlighted
New Community Member

Re: We're sorry, we couldn’t confirm it’s you

Having same issue. Was anyone able to fix the problem?

Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

Please fix this problem.
Highlighted
New Community Member

Re: We're sorry, we couldn’t confirm it’s you

Anyone know what should be done beside making a phone call? The bill will be too much and i really hate this situation. Is there nothing i can do? Only phone call???
Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

I've had this same problem, called customer service and they lied and told me I couldn't send it to my debit card that I have to use their card. Im now waiting for a card that I don't even need because I'm not going to use PayPal again after this, for $7. Just throw the whole staff away.
Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

I love how PayPal has no solution for this probem. 

 

They simply say, "try again in 48 hours. But, don't try too many times or your account will be perminently blocked."

 

Quality service.

 

**bleep** automated systems.

Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

My colleague suicide because of this issue. He used to transac with paypal to his clients but apparently paypal security didn't allow him to access his acc anymore, service fixing took 2 months before the acc is accessible, unfortunately my friend died, he hanged his self 'cause of depression. All his clients are raging upon him and pressuring but he can't do anything because his paypal acc has been lock for 2 months. Now I'm facing the same issue, I can't log in too. I finally understand the frustation my friend have been, it's kinda ruin your life a bit.

Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

I am unable to log in from my gmail . I entered my gmail pasword correcrly to enter and yet it says its wrong
Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

I need help asap this is my problem
Highlighted
Contributor

Re: We're sorry, we couldn’t confirm it’s you

Hello, i got the same problem for like 2 months only i can do is withdraw to my bank i called to paypal 3 or 4 times they told me to open paypal and wait 48hours, i don't know why but when i write them message on paypal message center, they told me to call them i called and now they fixed.

Highlighted
New Community Member

Re: We're sorry, we couldn’t confirm it’s you

Can paypal please fix this issue on my account so i can send money again this affecting me and been going on for two days and no one trying to help even cs not