Unable to create sandbox account (business or personal)

loveboat
New Community Member

Hello

 

I've just signed up for a developer account and am unable to create sandbox accounts, either business or personal.

 

When I go to the sandbox accounts page: https://developer.paypal.com/developer/accounts
I occasionally see two accounts that have been auto-created, yet I am unable to view the profile of them which results in an error.

 

Trying to create an account of either type results in this error being displayed:
> Something went wrong. One or more sandbox accounts could not be created. Try again.

> If you wish to report this error please include the following error id: 65e1c360b7827

I've seen messages like this from searching the forums with replies relaying issues with account creation being a platform problem.

But checking the status pages suggests everything is ok today: https://www.paypal-status.com/product/sandbox

Hopefully someone can help with this as I'm blocked on development w/o having an account to create a REST API against.

 

Thanks

David

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