The merchant's account is not able to process transactions
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i created business pro account in sandbox and when i call dodirectpayment service it throws error.
10548 : This transaction cannot be processed. The merchant's account is not able to process transactions.
i done it same before a month it work fine but now it shows error
helps could be appreciated. thanks,
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Have any one resolved this issue? using sandbox... business pro
i have a same issue.... in wordpress
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Hi, can you share the response where I can see the CORRELATIONID and L_ERRORCODE like in the post above? This will point to some more details of the failure and possible causes.
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Hi
Here are some details.
I am upgrading my customer's solution to use latest security protocols (That move to TLS 1.2 in June)
and i have recompiled the old solution to use .NET 4.6. 2. Solution uses SOAP API and works fine so far in Production.
But when i am testing , it seems connection is not an issue - as it is actually established, but transactions are not processed. Here is some SOAP payload captured by Fiddler
In short Error info -
<CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">a9998e90ef0b6</CorrelationID>
<Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType">
<ShortMessage xsi:type="xs:string">Invalid Configuration</ShortMessage>
<LongMessage xsi:type="xs:string">This transaction cannot be processed. The merchant's account is not able to process transactions.</LongMessage>
<ErrorCode xsi:type="xs:token">10548</ErrorCode>
More detailed request
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Header>
<RequesterCredentials xmlns="urn:ebay:api:PayPalAPI">
<Credentials xmlns="urn:ebay:apis:eBLBaseComponents">
<Username>XXXXXXXXXXXXXX.gmail.com</Username>
<Password>XXXXXXXXXXXX</Password>
<Signature>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX</Signature>
<Subject />
</Credentials>
</RequesterCredentials>
</soap:Header>
<soap:Body>
<DoDirectPaymentReq xmlns="urn:ebay:api:PayPalAPI">
<DoDirectPaymentRequest>
<Version xmlns="urn:ebay:apis:eBLBaseComponents">2.0</Version>
<DoDirectPaymentRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents">
<PaymentAction>Sale</PaymentAction>
<PaymentDetails>
<OrderTotal currencyID="USD">38.05</OrderTotal>
<Custom>da98e239-803c-47e7-a83c-1566b04f8869</Custom>
</PaymentDetails>
<CreditCard>
<CreditCardNumber>XXXXXXXXXXXXXXXXXXX</CreditCardNumber>
<ExpMonth>1</ExpMonth>
<ExpYear>2023</ExpYear>
<CardOwner>
<!---->
</CardOwner>
<CVV2>XXX</CVV2>
</CreditCard>
<IPAddress>::1</IPAddress>
</DoDirectPaymentRequestDetails>
</DoDirectPaymentRequest>
</DoDirectPaymentReq>
</soap:Body>
</soap:Envelope>
Response
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI">
<SOAP-ENV:Header>
<Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security>
<RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType">
<Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType">
<Username xsi:type="xs:string"></Username>
<Password xsi:type="xs:string"></Password>
<Signature xsi:type="xs:string"></Signature>
<Subject xsi:type="xs:string"></Subject>
</Credentials>
</RequesterCredentials>
</SOAP-ENV:Header>
<SOAP-ENV:Body id="_0">
<DoDirectPaymentResponse xmlns="urn:ebay:api:PayPalAPI">
<Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2018-01-31T21:11:10Z</Timestamp>
<Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack>
<CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">a9998e90ef0b6</CorrelationID>
<Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType">
<ShortMessage xsi:type="xs:string">Invalid Configuration</ShortMessage>
<LongMessage xsi:type="xs:string">This transaction cannot be processed. The merchant's account is not able to process transactions.</LongMessage>
<ErrorCode xsi:type="xs:token">10548</ErrorCode>
<SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode>
</Errors>
<Version xmlns="urn:ebay:apis:eBLBaseComponents">2.0</Version>
<Build xmlns="urn:ebay:apis:eBLBaseComponents">39206242</Build>
<Amount xsi:type="cc:BasicAmountType" currencyID="USD">38.05</Amount>
</DoDirectPaymentResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
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Hi Support Team,
we have observed same issue..
posted here.. /t5/About-Business/Paypal-created-accounts-not-working/m-p/1440395#M154262
Please try to resolve asap.
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Hi,
I am having the same issues when testing the sandbox account from the website.
Account Type = Business-Pro
Country = US
Status = Complete
I included the error messages below:
L_ERRORCODE0=10548&L_SHORTMESSAGE0=Invalid Configuration&L_LONGMESSAGE0=This transaction cannot be processed. The merchant's account is not able to process transactions.&L_SEVERITYCODE0=Error
Can you please point me into the right direction?
Thank you
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