Payment problem

Temp20230224z
New Community Member

hi, i have a problem on my website , i added paypal api keys , whene the costomer trying to pay , the payment is working but whene added his account and try to paypal , paypal saying error and return to my website saying error so please i need help you fix that

 

 

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @Temp20230224z,

 

Thank you for posting to the PayPal community.

 

Could you please confirm whether your still facing the issue?

Please refer PayPal status page.

 

I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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