PayPal Plus problem. "Kauf auf Rechnung" not always loading in iframe

Dav47
Contributor
Contributor

Hello,

 

There is a problem with PayPal Plus (Germany) on the WooCommerce platform, and this apparently can only be fixed by PayPal. The PayPal payment options (including "Kauf auf Rechung (Buy on invoice)" are loaded in an iframe on the Checkout page.

 

The problem is, "Kauf auf Rechung" very often fails to load. This problem is across all browsers and devices. This is a serious issue and is causing many lost sales and a lot of customer frustration. We have been looking at this problem in depth with the plugin developer () who confirms this is not the fault of their plugin, but an issue from PayPal side.

 

Having looked on the internet, I see this problem exists on other ecommerce platforms too. How are we suppose to promote this feature you offer if it does not load on our websites all the time?

 

Thank you for a reply and some assistance on this matter.

 

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