PayPal Checkout support is disabled


I am using the WPForms WordPress plugin, and when I connect it to production mode, I encounter the following error:


Connected to PayPal in Production mode.

PayPal Checkout support is disabled.

Your PayPal Commerce connection is not valid, Please reconnect your PayPal Commerce account.


I tried reconnecting the account several times without any luck.

Does anyone know what the problem might be?

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PayPal Employee
PayPal Employee

Good day @jaypabs,


Thank you for posting to the PayPal community.


Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations


Third party platforms eCommerce WordPress develops their own plugins/modules.


If you have built your website via third party platform eCommerce. please contact the support of WordPress (eCommerce) who should be able to help you regarding the plugins/modules setup and to onboard/link your LIVE PayPal account.


Merchants can manually grant permission to a third party software to access specific information in your PayPal account and perform PayPal API operations on your behalf.


Login >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce WordPress" for Third Party Permission Username >> enter the username.

Direct links -


If your still facing any issues, please create a MTS ticket via -  with the detail information and error details.


Note : We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.

Guide link : 

Please follow the below steps via your PayPal account. 

Login >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details.


Login >> go to direct link "" >> follow the above steps.




PayPal/Braintree MTS


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