Every order I receive lacks the buyer's info and shipping address. As a consequence I have to request the missing info with loss of time, usually days. Is this normal or is there something missing in my system?
Thank you for your post and welcome to our Community Forum!
In general, if you receive payments without a shipping address, these payments would not be covered under our Seller Protection policy. For this reason, I would recommend reviewing your PayPal integration as there may be an issue in processing this information. Here is more information.
