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International PayPal account having trouble with the PayPal Donate button

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New Community Member

International PayPal account having trouble with the PayPal Donate button

Hi all,

 

I created a website through Wix and linked the PayPal Donate button to the site.  It is an international account located in the Turks and Caicos islands.  My visitors are not able to send payments via the PayPal button.  They are getting an error msg to contact customer service when sending using their PayPal account and if they try putting in a debit/credit card it's forcing them to create a PayPal account even if they already have an existing account.  I can't get through to a live rep to walk me through changing the PayPal button.  The instructions they emailed over is too confusing.  Can anyone help or refer me to an easier international company that can help me receive donations simple and fast?