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Integration of Login with PayPal - Scope Email results Invalid Scope

Contributor

Integration of Login with PayPal - Scope Email results Invalid Scope

One of our App needs Login with PayPal Integration to link PayPal with our System Accounts.

Following are the Steps that we have implemented.

 

1. Login with PayPal using 'PayPal OAuth'

2. Take User Permission to access info on behalf of our App. (Scope: email)

3. Redirection from PayPal OAuth to our REST Server with the Access Token

4. Fetch info from PayPal account with the Access Token

5. Link PayPal Email Address with Accounts on our system Account.

 

We have been successful in doing this on Sandbox API.

Once we go to the live version the process gets stuck on Step 2 & 3

On Live API we are it says Invalid Scope for Scope:Email without which we cannot process further as Email is what we need to retrieve.

PayPal Docs state that Email Retrieval is Permitted without any confirmation/verification.

 

Please note that it does work for Scope:'openid' but we are not using openid for linking of accounts.

 

The URL we are hitting has the following format

 

PayPalBaseURL + "\authorize?client_id="+client_id+"&response_type=code&redirect_uri="+ourSystemUrlRedirect+"&state=+"SomeUserInfo"+&scope=email

 

24 REPLIES 24
Moderator

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi @mirzabaig

 

When you're logged into Developer.PayPal.com, navigate to My Apps & Credentials. Scroll down to the REST app you've created for LIPP (Log in with PayPal) and select. In the right corner of the application, you'll toggle Live. Under Live APP settings you'll find the LIPP option, once selected it describes that the only information provided by default is Full name. If your business model requires more information you'll need to follow the steps listed below in order to be approved for LIPP with additional information:

 

Important: Full name is approved by default. Sharing all other customer data requires approval through the app review process. Please send your app review request to help-loginappreview@paypal.com. The request must include the following:

  1. Client ID of your live app
  2. Description of your app/site - please include screen shots or site URL and a short explanation of what the app/site is about
  3. Detailed description of how your app will use the Log In with PayPal feature
  4. List of the scope attributes you’d like to enable
  5. Description of how you will use each scope attribute, how it will benefit your users and why it's necessary for app's functionality

Requests with partial information cannot be reviewed, and approval will be delayed until the full information is obtained. The app review process typically takes 7-10 days.

 

 

Hope this helps!

Christina 

Contributor

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Earlier, I had seen mentioned in the documentation that Full Name & Email Address are allowed by default and doesn't require verification. Still after having this issue, I had sent an Email to <removed> just as mentioned in the webpage where we enable required data fields for Login with PayPal. Things might have changed during this whole process. The Email was sent on 22nd Oct, 2018. No reply has been received since then.

 

I'll send another email to the new email address you have mentioned and hope for a reply soon.

Thanks.

Moderator

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi @mirzabaig

 

I'd also suggest submitting an inquiry at www.paypal-support.com. The technical support team can follow up with the team that monitors that email address for both the initial request and the follow up. 


Christina 

Contributor

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

It's been 8 Days and no reply has been received. I need to confirm about the Validity of my email.

 

Here's a screenshot.

 

Screenshot 2018-12-04 at 12.43.17 PM.png

Moderator

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi @mirzabaig

 

I'll check on this for you. Did you submit a ticket with Tech support? If so, what was your ticket number? If you haven't, could you please do so in order for me to have your account information and gives the ability to identify who you are to the team that should have received the email.

 

Thanks,

 

Christina 

Contributor

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi there. 

Seems like we have the same issue with our Login with PayPal Integration application and its approval process. 

Sent an email to help-loginappreview address with a detailed description of our product and request. 
10 business days passed and there is no response. Calling Merchant Sales or developer/integration support does not help. ;(

I would greatly appreciate any advice on what we shall do next.

Moderator

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi @anyarazina,

 

We're currently working through a backlog of request(s) and hope to clear these out by the end of the week. If you find that your application still has not been approved by then please submit a ticket through out Merchant Technical Support (or update a submitted ticket) and we will escalate this issue with the team. 


I apologize for the delay and appreciate your patience while we continue to work through these. 


Thanks,

Christina 

 

Was my post helpful? If so, please give me a kudos!

Contributor

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

@MTS_Christina 

Thank you so much for responding! I am super happy to hear from you. 

We did submit a ticket already, but the MTS team told me they are not working with these approvals, so I was not sure where to look for the right people.
(Case # 06272184)
I sure will wait till the end of this week.

Moderator

Re: Integration of Login with PayPal - Scope Email results Invalid Scope

Hi @anyarazina,

 

I checked into that ticket and it appears you were trying to gain access to use the Paypal Commerce Platform product, and not the Log in with PayPal (which is the forum you posted on). Unfortunately, the Technical support team was correct with the guidance they gave you. Because this is a new product we are working through the challenges, including the on-boarding process. As advised, you should get a response via email in the near future if your use case has been approved to use this product. Otherwise, if you don't receive an approval email my suggestion would be to continue to reach back out to see if the use case can be approved by our sales team. 

 

Apologies for any inconvenience this creates. 


Thanks,
Christina