Instrument declined error - Environment: LIVE

PhanTrang
Contributor
Contributor

Hi,

I have integrated the paypal api with java sdk on my website. It works on sandbox but when I switch the live environment, i got the following error:

"message": "The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.",
"debug_id": "a25b8a6e8ffbb",
"details": [],
"name": "INSTRUMENT_DECLINED",
  
I don't know what is the problem. 
Thank you for the help!
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1 REPLY 1

Marc2510
Contributor
Contributor

Hi,

 

I have the same problem also using the java api.

 

Works in Sandbox but in Live I get "INSTRUMENT_DECLINED" with credit-card payments (paypal plus).

Direct Paypal Payments do work.

 

Does anyone have a solutiuons for this?

 

thanks

marc

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