Instrument declined error - Environment: LIVE

mcpraps
Contributor
Contributor

Hi,

I have integrated the paypal api with php sdk on my website. It works on sandbox but when I switch the live environment, i got the following error:

"message": "The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.",
"debug_id": "7ab34e761620c",
"details": [],
"name": "INSTRUMENT_DECLINED",
 
Another debug id: 41cac9428a736
 
I don't know what is the problem. 
Thank you for the help!
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16 REPLIES 16

laboraplan
Contributor
Contributor

Hi there , please can you tell me how did you solved this problem?   This is the first time that i`m using Paypal , please help me

name: UNPROCESSABLE_ENTITY

issue: INSTRUMENT_DECLINED The instrument presented was either declined by the processor or bank or it can´t be used for this payment.The request action could not be performed,semantically incorrect, or failed business validation

href: https://wwwdeveloper.paypal.com

 

I would appreciate any help please

 

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Marc2510
Contributor
Contributor

Hi,

 

I wasn´t able to solve it, still the same exception.

If you find a solution, please let me know.

 

best regards

marc

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rubytennis2
New Community Member

Slightly different manifestation, but essentially the same problem.  I'm using Payflowpro and the REST API.  Code is working perfectly when I point to https://pilot-payflowpro.paypal.com, but I get a 15005 error when I try to validate the CVV2 code against https://payflowpro.paypal.com.

 

 

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Marc2510
Contributor
Contributor

Hi,

 

I have the same issue.

Creditcard is working in Sandbox but not in Live. Tried multiple cards.

Return is: "INSTRUMENT_DECLINED"

 

Anyone found a solution?

 

thanks

marc

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PaiBall
Contributor
Contributor

Hi,

 

I get this message after wanting to pay at e-infin.com:

 

"The instrument presented was either declined by the processor or bank, or it can't be used for this payment."

 

Im paying since many years with PayPal. Any clues what the problem could be?

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FredB83
Contributor
Contributor

I have the same problem.

Do you solve this problem ?

Anyone found a solution ?

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KRM91
New Community Member

Getting the same problem on my website about learning tower, anyone have fix it?
Thanks

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