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INTERNAL_SERVICE_ERROR (Payments)

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ErickDevs
New Community Member
Posted on

I am creating a platform with paypal payments, a few weeks ago it worked, now the following error is returned, Several days have passed since I cannot make payments from the sandbox environment.

 

I need help!

 

 

{"name":"INTERNAL_SERVER_ERROR","details":[{"issue":"INTERNAL_SERVICE_ERROR","description":"An internal service error has occurred."}],"message":"An internal server error has occurred.","debug_id":"b5f045d123e89","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-INTERNAL_SERVICE_ERROR","rel":"information_link","method":"GET"}]}

1 REPLY 1

INTERNAL_SERVICE_ERROR (Payments)

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Chiranjeevi_L
PayPal Employee
Good day @ErickDevs,

 

Thank you for posting to the PayPal community.

 

Could you please confirm whether your still facing the issue?

 

Please refer PayPal status page : https://www.paypal-status.com/history/production

 

I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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