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I got this error message when hitting auth endpoint: 503 All backends failed or unhealthy

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red3lue
New Community Member
Posted on
Hi, I currently having problems when hitting the authentication endpoint: https://api-m.sandbox.paypal.com/v1/oauth2/token, sometimes it gives me this error: 503 All backends failed or unhealthy, but not everytime.

What is the cause of this problem? and are there possible solutions?

Will it also happen when I am not in the sandbox enviroment?


2 REPLIES 2

I got this error message when hitting auth endpoint: 503 All backends failed or unhealthy

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Chiranjeevi_L
PayPal Employee
Good day @red3lue,
 

Thank you for posting to the PayPal community.

 

Our internal services are active and working fine without any issues.

Even checked the recent PayPal service status. 

 

https://www.paypal-status.com/history/sandbox 


https://www.paypal-status.com/history/production

 

If your still facing issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

I got this error message when hitting auth endpoint: 503 All backends failed or unhealthy

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RyGa160
Contributor

Also getting this response over the last few days while in sandbox. Something playing up for sure.

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