I confirmed my email, can not create REST API app

camilotorresmw
Contributor
Contributor

I received the email confirmation message. I clicked in the "Confirm my Email" button, got redirected to paypal and put email and password. I then can enter https://www.paypal.com/myaccount/home and see my account information.

 

Now, I go to https://developer.paypal.com/developer/applications/ and the "Create App" button is greyed out, under "REST API apps" section, and this message is shown: "Confirm your email address to create an application. Check your email for a confirmation or *go to paypal.com to confirm.*"

 

I have done the confirmation steps many times (at least 4 times), and when I reload https://developer.paypal.com/developer/applications/, "Create App" button is still greyed out and the same message is shown directing to confirme the email address.

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8 REPLIES 8

pschmitke
New Community Member

I am having this issue as well.  Were you able to resolve it or just had to wait for your email confirmation to carry over to the developer site?

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camilotorresmw
Contributor
Contributor

Just wait, it will work in after some hours.

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johnylemon
New Community Member

Any solution? I cannot create apps too, and have no idea why.

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MTS_Andre
Moderator
Moderator

Hi, in these cases is better to open a request to MTS Technical Support (once loaded the link click on "contact support"). Provide the email of your developer account and it can be investigated.

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Boston19
Member
Member

Any Solution sir ? Nov 30 2017 problem

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MTS_Andre
Moderator
Moderator

Hi, did you check that your live account has a confirmed email and a verified account? The email must be confirmed and also your account must be verified, that's a different thing than the email confirmation. If both are verified/confirmed then you can contact MTS Technical Assistance.

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M_mramezani
Contributor
Contributor

I had this problem too. after comfirmation and after a few hours it is active right now!

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aferditak
Contributor
Contributor

Had the same issue. Logging out and logging in again worked for me!

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