How do I make my partner platform app live?

[murraygray]

Hey all,

Nice to meet you!

We're an online course hosting platform, and our merchants want to be able to take Paypal payments.  

So, we spent 100 hours building a partner platform app in Sandbox mode and it's 100% ready to go, but we're struggling to figure out how to get out of Sandbox mode and make it live for our users.

Does anyone have any tips?

Thanks,

Murray

[Chiranjeevi_L]

Good day @murraygray,

Thank you for posting to the PayPal community.

Live credentials are only available to approved marketplaces and platforms. If you are interested in becoming an approved marketplace or platform, fill out the PayPal Marketplaces and Platforms form. Without this approval, calling the PayPal Commerce Platform for Marketplaces and Platforms APIs with your live credentials results in the HTTP status code of 401 Unauthorized. Calling the PayPal Commerce Platform for Marketplaces and Platforms APIs with your sandbox credentials does not require approval.

https://developer.paypal.com/docs/multiparty/get-started/#link-getapicredentials 

For LIVE integration, I would suggest to please fill the PayPal Marketplace application via below link.

https://www.paypal.com/us/webapps/mpp/partner-program/contact-us?ref=marketplace

Once applied, relevant department will be reviewing your business details and contact you directly.

Guide link - https://developer.paypal.com/docs/platforms/

Thank you so much for your patience and understanding.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[murraygray]

We must have filled in this form 50 times over the past 6 months, but nobody ever replies. 

Is there another way to get the attention of the correct people that you know of?

[murraygray]

Any ideas or tips for what we could try @Chiranjeevi_L?  We just need a little help to reach the right person.

[sricharant]

Hello @Chiranjeevi_L 

I am also having similar issue and stuck with the approval process. Could you please suggest any other alternate solution for this approval.

Thank you