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Getting INSTRUMENT_DECLINED on live, with previously used (and working) CC

SOLVED
Contributor

Getting INSTRUMENT_DECLINED on live, with previously used (and working) CC

HI Guys,

 

Since the last week or so, have been getting the above error, more details below :

 

{"data":"{"name":"INSTRUMENT_DECLINED","message":"The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"e700ec80cb2bc","processor_response":{"avs_code":"G","cvv_code":"M","response_code":"0051"}}","message":"Got Http response code 400 when accessing https://api.paypal.com/v1/payments/payment."}

 

This is using PP API in Live environment.

 

Any ideas @MTS_Justin 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

Re: Getting INSTRUMENT_DECLINED on live, with previously used (and working) CC

Hello,

Checking our logs it shows a card decline from the processor. The card owner should reach out to the financial institution / card issuer for the decline reason.

Was my post helpful? If so, please give me a kudos!
1 REPLY 1
Highlighted
Moderator

Re: Getting INSTRUMENT_DECLINED on live, with previously used (and working) CC

Hello,

Checking our logs it shows a card decline from the processor. The card owner should reach out to the financial institution / card issuer for the decline reason.

Was my post helpful? If so, please give me a kudos!