API calls extremely slow today - customers seeing timeouts

peter_sc
New Community Member

Hi there,

 

Is anyone else having this problem? Just today, customers of ours have been reporting problems with paying with Paypal. We've investigated and it seems calls to the API are extremely slow, causing timeouts on our end (our site has a 30 second request time out - so in processes where API calls take a long time trigger this timeout).

 

Did something happen today or yesterday? Anyone else notice this?

 

Many thanks for any help.

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1 REPLY 1

WGJeff
New Community Member

We're experiencing the same issue.  Ours started on the 11th.  We're waiting on PayPal Technical Support to call us.  Were you able to resolve the issue?

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