We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
I'm sorry to hear that there is an issue interfering with your ability to log in to your card's account. Is there currently a limitation on your PayPal account? In the Resolution Center, are there steps to complete?
If not, further troubleshooting would be necessary to investigate the issue by looking at the details of your account. The community forum can only provide general assistance. Please reach out again to customer service to inquire further.
I'm sorry for the inconvenience.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.