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I believe you are talking about this cashback promotion in India, is that correct? Please take a look at the information in the FAQ on that linked page to see if the answers there resolve the issue. If the voucher is in your account, that FAQ will show you how to see it and how it is automatically applied to your next purchase. If there is no voucher and the cashback was not applied, that FAQ should help you to understand what requirements there are in order to earn cashback.
It was told that i will receive 50% cashback on my first transaction on paypal. I have done it and havent received any cashback
Yeah, you will get a reward email from PayPal and you will receive a 50% off discount, up to R. 200 on your next purchase.
See this for more info: https://www.paypal.com/in/webapps/mpp/online-shopping/tnc