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paypal 50% cashback issue

SOLVED
New Community Member

Cashback related issue

I have done transcation on paypal via book myshow cashback vocher is not credited to my account
Esteemed Advisor

Re: Cashback related issue

@Gopal_12 


For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Regarding cashback voucher

As I am eligible for availing Bookmyshow cashback voucher for the transaction ID:9YN61697FF049233V Still I didn't received it for this transaction.So please do take a note of it and do the needful at the earliest.Thanks & Regards
Contributor

Problem related cashback

I have purchased a product from mamaeart site..this product payment is paypal transaction..i have first transaction through paypal..there offer is 100 percent cashback from first transaction through paypal account..my product is delivered ..but my cashback is not found

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Esteemed Advisor

Re: Problem related cashback

@Suchita_18 

 

Check this page for information on how to get your cash back (scroll half way down, past the promo deals):

https://www.paypal.com/in/webapps/mpp/online-shopping

Or these pages:

Cashback Voucher

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061


Kudos & Solved are greatly appreciated. 🙂
New Community Member

i didn't get cashback and i don't know why???

: i got a mail like your purchase is not eligible for cashback but it's my first ever transaction through PayPal. I even opened Paypal account yesterday after hearing about this offer, I read all the terms and conditions and there is no problem with my account then what's the problem?? please don't say due to internal risk policy because i contacted customer care they said the same. I just want to know why???

Esteemed Advisor

Re: i didn't get cashback and i don't know why???

@sasi635kumar 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.