paypal 50% cashback issue

Aniya
Contributor
Contributor

I recently opened a new paypal india account and transact for the first time on zingjoy website. I am eligible for 50% cashback instantly of my transcation but i don't get any cashback till now.kindly help.

 

offer T&C 

https://www.paypal.com/in/webapps/mpp/online-shopping#

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602 REPLIES 602

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@shiva007 

 

Check this page for information on how to get your cash back (scroll half way down, past the promo deals):

https://www.paypal.com/in/webapps/mpp/online-shopping

Or this page:

Cashback Voucher


Kudos & Solved are greatly appreciated. 🙂
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shreyas_shankar
Contributor
Contributor

There was an offer going on in Myntra of 50% cashback upto Rs 400 on two PayPal transactions during the Big Fashion Days Sale from 26th Sept to 4th Oct. I made two transactions and yet did not receive even a single voucher. I checked the TnC and was fully eligible for the same.
I'm trying to contact PayPal via call and email. The call never puts me through hold and emails just end up with auto generated replies. Very unhappy with customer support.

 

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@shreyas_shankar 

 

Check this page for information on how to get your cash back (scroll half way down, past the promo deals):

https://www.paypal.com/in/webapps/mpp/online-shopping

Or this page:

Cashback Voucher


Kudos & Solved are greatly appreciated. 🙂
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shreyas_shankar
Contributor
Contributor

It says 
Log in to your account, go to Payment Methods and find your voucher under Saved Offers.

But I cant find any tab saying Saved Offers on the page. 

Also in Mobile App it used to come up as coupons or offers tab on the home screen, but cant see anything for this voucher, i.e if I have received any.

 

 

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Abdullah32
New Community Member
I also have the same problem. I have also not received the rs.400 cashback voucher 😞
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Jatin2
New Community Member
Hey Today I booked a movie ticket through PayPal but I didn't get any cashback and not even any mess that in how many days you will get cashback if any one knows plz tell me it will be a great help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jatin2 

 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976


Advice is voluntary.
Kudos / Solution appreciated.
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Vikasc
New Community Member

I bought 4 vouchers of Amazon from Magicpin app and made the payment via paypal but i have not received any voucher from paypal.

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Vikash98
Contributor
Contributor
Ok I placed order from PayPal which was in offer of 50% cashback but I didn't receive any
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Boom4
Contributor
Contributor
I have not received cashback voucher for my 1st PayPal transaction. Fake offers. Disappointing
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