new cash card?

Justwayne
Contributor
Contributor

I canceled my cash card because of a bad subscription service i cant cancel and need a new card #. When requesting cash card its says account is already set up, how may i get a new one? its free but doesnt have a new sign up option? anyone else done this. over the phone i cant get a new one says to apply online and gave me link

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Justwayne 

 

Can you still access your card through your Summary page? Maybe you need to request a replacement card instead.

 

Or try this page to get the card again:

https://www.paypal.com/us/webapps/mpp/cash-card

 

 


Kudos & Solved are greatly appreciated. 🙂
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Justwayne
Contributor
Contributor

i had removed it from my account it then said to cut up the card and dispose, im trying to get another as it was just a bad subscription service that i couIdnt cancel  or contact back to canceI from the same number, im trying to get a new card # its just the debit cash card free i attached some photos it goes to after

pay.jpgpay2.jpgpay3.jpg

 
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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi @Justwayne,

 

Thanks for posting about this. 

 

If you are still having an issue requesting a new card I recommend getting in touch with our customer service team so we can have a look into it for you. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. 

 

Rachael

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Justwayne
Contributor
Contributor

yes 0ver the ph0ne they figured it 0ut thanks

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