lost in post

YR63
Contributor
Contributor

hi, I returned an item of jewellery and I meant to send it by tracked mail - but the post office was in chaos that day due to covid and totally forgot - anyway it sent second class large letter - the item was £80.  the seller said he did not receive it and the only proof I have that I sent it is the counter receipt - the machine wasn't working so I didn't even get proof of posting just the receipt which says the post office details and that it went second class  - is there anything I can do? I paid by paypal.

thank you

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