i do not have a negative balance please resolve
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Good day in my notification center it is still requesting me to resolve a negative balance on my account and i do not have a negative balance please resolve this issue so i can fully use my paypal account and restore my paypal ive aleady submitted all requested documents
A week ago there was a case someone tried to withdraw the money after receiving the work. The documents were submitted in full, and 3 days ago the reply came to win the case. And the negative balance returned to mawjid. But until now I cannot control my account or the existing balance ... PayPal now requires me to add a new card to add the negative balance. I have no negative balance .. What is the solution? Please
case : PP-D-69805274
We've decided the case in your favour
We have confirmation that the buyer has received the item or service. No further action is required on your part.
If there was a hold on this transaction, it has been removed.
Transaction details
Case ID PP-D-69805274
Buyer's name <removed>
Buyer's email[Removed. Phone #s not permitted]04S
Transaction date June 4, 2020
Transaction amount 490.57 MYR
Your transaction ID 5CX12628YX0170203
Dispute amount 490.00 MYR
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