credit card replacement

ginawilli
Contributor
Contributor

My paypal mastercard was compromised and I had a fradulent charge.  I called and a replacement card was sent to me that I received yesterday.  When I log into my paypal account my old account has been removed from my paypal and I can't figure out how to add my new one so I can see activity etc.  I tried to link the card to the wallet but I get an error.  Can someone help?  

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ginawilli 

 

You don't add the PayPal card as if was a third party card on the Wallet page.

 

Call number on back of card to get assistance with activation and linking to your paypal account.


Kudos & Solved are greatly appreciated. 🙂

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5 REPLIES 5
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ginawilli 

 

You don't add the PayPal card as if was a third party card on the Wallet page.

 

Call number on back of card to get assistance with activation and linking to your paypal account.


Kudos & Solved are greatly appreciated. 🙂
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jacintah1
New Community Member

You say to call the number on the "back of the card". Which card? I don't have a PayPal card. I have replaced my previous Visa card due to fraud.

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PooK320
New Community Member
How do I get a new card
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PooK320
New Community Member
No agent answering phone
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PooK320
New Community Member
What number on back of card?????I lost card
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