cashback voucher not recived

princ515
Contributor
Contributor

hello

              i'm do transaction on the date of 10th sep. 2019. the transaction id  

7HA88630JG360423T but still i'm not recived cashback voucher.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@princ515 


For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976


Advice is voluntary.
Kudos / Solution appreciated.
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