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cashback not credited

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New Community Member

cashback not credited

I have recently opened my paypal account and in which myntra offer was seeing so I ordered from myntra and payment i had done from paypal in which running offer was 100% cashback if we order from myntra. but I didn't receive the cashback

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Esteemed Advisor

Re: cashback not credited

@pri31 

 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976


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