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cash card not working

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New Community Member

cash card not working

Hi, ive been trying to activate my netflix account but my paypal cash card keeps getting declined, i just recievd it a day or two ago and activated it, now it doesnt even work. The only error i get is "please enter a valid card number"

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Moderator

Re: cash card not working

Hi @bagool,

 

I'm sorry to hear that your PayPal Cash Card is not working for the transaction you're trying to make. Please contact the number on the back of the card to speak with a representative. They can check to make sure that the card is active and can check your attempts to use the card to assist further.

 

I hope this can be resolved quickly!

 

Olivia

 

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