alternate "mobile" phone requirement

wynn9701
Contributor
Contributor

Is it a new policy of PayPal that their domestic (buyer only) accounts must have two telephone sources ,one of which is a "mobile" phone?

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Raprap_
PayPal Employee
PayPal Employee

Hi @wynn9701. Thank you for bringing this up to our attention. Only one number is necessary to have on the account. If the system still asked for two mobile number you can use the same number for that field. Just in case you need more assistance kindly reach out to us by using this link https://www.paypal.com/ph/smarthelp/home. We appreciate your business and I hope this helps. God bless.

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Raprap_
PayPal Employee
PayPal Employee

Hi @wynn9701. Thank you for bringing this up to our attention. Only one number is necessary to have on the account. If the system still asked for two mobile number you can use the same number for that field. Just in case you need more assistance kindly reach out to us by using this link https://www.paypal.com/ph/smarthelp/home. We appreciate your business and I hope this helps. God bless.

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wynn9701
Contributor
Contributor

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