adding the phone app
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a PP for many years. Now I want to use it via my Phone. Downloaded it but it does find me. I used correct email and password - no success. I do not want to 'start a new account'.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @searover
Are you still having troubles logging in to your account?
If your email address is correct, it should remember your log ins. What you can do is log on to the website www.paypal.com so that you can check what is your confirmed and primary email address on the account.
To do this:
First, log in to www.paypal.com on a web browser > click settings or the cog wheel icon > from here. you'll be able to see your registered email address.
If you are having password issues, you can follow this article for a password reset instructions: https://www.paypal.com/us/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-faq1935
Hope that helps.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.