When applying for Paypal cash card, it won't accept my birthday

[emga1234]

 I wish to request a cash card. However, when it asks for my birthday it won't accept my real birthday in the mm/dd/yyyy format. I put in 0-/31/20-- (my birthday) and it tells me it is the wrong format. But it is the right format! How come? I am 18 years old, so I don't understand why it won't let me request this card. Also, when I use a smaller date (the 10th, instead of the 31st) it accepts the date. That makes no sense. 

Anyone who can help is greatly appreciated! Thanks!

[sharpiemarker]

@emga1234 

Maybe its a thing that those who may use fake DOBs likely choose last day of the months? wtfks. It's unexplainable. 

Contact customer service for assistance and see if they can manually enter it for you:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

[emga1234]

Thank you!

@sharpiemarker