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When I click create a money pool, it just takes me to my dashboard and no pool is created?

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Contributor

When I click create a money pool, it just takes me to my dashboard and no pool is created?

Hi, when I click 'Create a Pool' here: https://www.paypal.com/pools/

 

It just takes me here: https://www.paypal.com/mep/dashboard and no pool is created?

 

I've tried two different browsers: Chrome and Firefox.

 

Any ideas?

1 REPLY 1
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Contributor

Re: When I click create a money pool, it just takes me to my dashboard and no pool is created?

This happened to me, repeatedly, across several browsers and several devices (laptop, phone etc.)

 

In the end I figured out that it was due to my paypal account being a business account, rather than a personal account.

 

It is actually mentioned in several places that moneypools are (currently) only available for personal accounts, but still, a clear error message indicating this as the reason would surely be more convenient than the create moneypool button just silently sending one back to the dashboard...