Shipping info missing
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Welcome to the Paypal Community. Thank you for patience. Though our response times may be delayed, be assured we're here.
Working with your seller can be the quickest way to resolve an issue. You can locate your seller's contact information on the transaction details page. They may be able to issue a refund to you or help with a return.
If you've tried working with your seller, but still need to file a dispute, here's how:
- Go to the Resolution Center.
- Click Report a Problem.
- Select the reason for your case and click Continue.
*The Resolution Center is not currently available on the PayPal mobile app.
Hope this helps. Please stay safe.
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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- Regarding claims, does PP verify seller's shipping details in Disputes and Limitations Archives
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