Shipping Label Error

juliamarie
New Community Member

Every time I try and click calculate shipping total for trying to create a shipping label, I get this error "Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023" -- everything is correct in my account -- why would this be?!

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@juliamarie 

 

Try the multi order shipping to print your single label as recommended here:

https://www.paypal-community.com/t5/Business-Tools/can-t-print-label-ERRORCODE-50023/td-p/1815493


Kudos & Solved are greatly appreciated. 🙂
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