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Sellers email address not allowed to be passed on

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Sellers email address not allowed to be passed on

Hi, someone on here is having trouble with an order , they’ve asked me which email address I used to contact seller , but I’m not allowed to pass it on, so my reply wasn’t sent to help this person. We’ve both ordered same things from same seller. I’m in touch with mine, but unfortunately the other person can’t make contact with them as they don’t have the email address. Can any one help? Thanks