Angie_95
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Posted on
Apr-01-2020
04:14 AM
I made a recent purchase and 2 days after I ordered it the seller notified me that my order was canceled! Said 2 available sold one! Not received refund as of yet.
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millieagz
PayPal Employee
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Apr-01-2020
04:31 AM
Hi Angie_95, Thank you for reaching out to the PayPal Community Forum! If you used your bank account to make this purchase, the refund may still be processing. It usually takes 3 to 5 days for bank payments to complete and become available in your buyer’s bank account. Additional time may be needed, depending on the buyer's bank. You can find an estimated clearing date for the refund near the payment status on the Transaction Details page. If you used a debit or credit card to make this purchase, the amount is refunded to that card. Refunds to credit or debit cards can take up to 30 days depending on the card company involved. If your used PayPal Credit to make this purchase, the amount is refunded to their PayPal Credit account. I hope this helps. Please leave Kudos / Solutions if I have helped you. Stay safe.
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millieagz
PayPal Employee
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Apr-01-2020
04:31 AM
Hi Angie_95, Thank you for reaching out to the PayPal Community Forum! If you used your bank account to make this purchase, the refund may still be processing. It usually takes 3 to 5 days for bank payments to complete and become available in your buyer’s bank account. Additional time may be needed, depending on the buyer's bank. You can find an estimated clearing date for the refund near the payment status on the Transaction Details page. If you used a debit or credit card to make this purchase, the amount is refunded to that card. Refunds to credit or debit cards can take up to 30 days depending on the card company involved. If your used PayPal Credit to make this purchase, the amount is refunded to their PayPal Credit account. I hope this helps. Please leave Kudos / Solutions if I have helped you. Stay safe.
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