Resolution centre

[Mummyofanangel]

Hi I opened a dispute on 5th May for an item I don’t think I’m going to receive how do o escalate for a refund I read something that if I don’t within 20 days case gets closed

[Hemerk]

Hi @Mummyofanangel 

Here is the link to show the difference between a dispute and a claim.

https://www.paypal.com/uk/smarthelp/article/what-is-the-difference-between-a-dispute-and-a-claim-faq...

Hope this helps!

Kudos and Solved are highly appreciated.