Rejecting passport photo?
Chas13
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Posted on
Jul-21-2019
07:37 PM
I tried submitting a picture of my passport to be approved for a PayPal card or to just even use the money in my app. I can’t use the money. My photo was rejected? I don’t know why?
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PayPal_Donna
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Jul-25-2019
06:16 AM
Hello Chas13,
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
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