Regarding cash back

[kiranvs36]

Hi, I have booked a flight ticket on Make My Trip through PayPal. I have applied the coupen MMTPAY and got an instant discount of 300 and according to coupon I should receive 500 cashback to my paypal wallet immediately. But I did not receive it. May I know when I can expect the cashback. Also Why I cant see wallet details on paypal android app? Thanks, Kiran

[kernowlass]

@kiranvs36 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).

[kiranvs36]

I am from India

[kernowlass · Accepted solution]

@kiranvs36 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976

https://www.paypal.com/in/smarthelp/article/where-do-i-find-my-paypal-cashback-voucher-faq4061

[MgKyawHtet]

Hi, I have booked a flight ticket on Make My Trip through PayPal. I have applied the coupen MMTPAY and got an instant discount of 300 and according to coupon I should receive 500 cashback to my paypal wallet immediately. But I did not receive it. May I know when I can expect the cashback. Also Why I cant see wallet details on paypal android app? Thanks, Kiran