Problems with cards and transferring money

MJmommy2020
Contributor
Contributor
Ok here is the deal I lost my old card so I removed it from PayPal prepaid. I got the new one in the mail and successfully added that card to PayPal but now when I try and transfer money from PayPal to PayPal prepaid it won’t let me it keeps saying error
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1 REPLY 1

Raprap_
PayPal Employee
PayPal Employee

Hi @MJmommy2020. i hope you're doing well.  I understand that your having trouble transferring your funds. Please try to use a different browser and see if that would help. If not i would suggest you to take advantage of our chat support by logging in to your account at www.paypal.com. Next click
Help at the top of the page. then click Help Center at the bottom of the page and finally click Contact Us at the bottom of the page. I hope it helps. Thank you for your business and God bless.

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