Postage option goes to UPS

colinrg
Member
Member

Hi, I am currently selling a few small items on ebay, if someone in the UK buys an item, then when i print the label it goes to royal mail as the courier, but if someone in Europe buys an item, when i go to print a label it comes up with UPS as the courier,there is no way i can change it,  the cost they want is in excess of £11, the item is only £1.35 and fits in a normal 16cm x 11cm envelope and it's less than 0.5cm thickness, i have the postage set as royal mail in the advert settings for both UK and Europe, but for the life of me i cannot stop it reverting to UPS if a European person buys the item, obviously i dont go ahead with UPS, i have to go to royal mails web site and manually enter all the details, no hassle but it's smoother and quicker to just click print postage label, anyone throw some light on the problem.

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