Paypal cash card, won't let me buy things online.

Sanji
Contributor
Contributor

So much like the title, I can't buy things online. When ever I do , I log in then I go to put the card information in> after putting everything in it says, invalid card number. I know it can't be the card because if I go buy things in person at a register it works just fine. I've bought snacks using this card. And I've also made a few purchases through steam( a gaming store/launcher/community for the computer). But when I buy through steam it doesn't ask me for my card information and only asks me to sign in. So what I want to know is why this is , and how can I fix it ? 

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2 REPLIES 2

Oregon11
Advisor
Advisor

@Sanji

 

The PayPal Cash card is directly linked to your available PayPal account balance. Do you have enough funds in your available account balance?

 

Try a different web browser.

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R_chi_
Contributor
Contributor
Currently, mine I’ve enough funds yet it doesn’t seems to go through online. Which I don’t get why it does that when in person it is perfectly fine, unless the cash card is only use in person... but I think it should allow us to use it through online as well (as long as you have enough in the balance).
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