PayPal not returning messages

WarrenJBev
Contributor
Contributor
Is anyone else finding that the messaging system isn't working correctly. I messaged the virtual assistant which said an agent would be in contact within a few hours, it's now been 2 days
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4 REPLIES 4

Rehbell
Contributor
Contributor
I have yet to receive a response also! Its an urgent matter and the clock is ticking!
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WarrenJBev
Contributor
Contributor
How long have you been waiting? It's bad enough that the customer service phone number doesn't work but if the messaging is down as well their is no other way to contact PayPal
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Rehbell
Contributor
Contributor
I have been waiting 3 days. I am trying to appeal my refund that was denied for a totally invalid reason (now im thinking an automatic bot, maybe due to improper wording?). But every time i try to make the appeal, i get an error message and it wont go through. Then it tells me to contact PayPal! So my "appeal time" is running out and i cant get any answers!!!
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Gidco
New Community Member

PayPal messaging system sucks

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