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PayPal credit & paypal mastercard usage

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PayPal credit & paypal mastercard usage

I have been unable to use my paypal credit account or my paypal mastercard. Every time i try it gets flagged as fraud. Was doing a live chat with a rep and he was going to get me the phone number of the fraud investigation team when suddenly and abruptly the chat screen blanked out and i could not find where the chat even took place. This seems really weird to me, anyone else ever have this problem? anyone know the number to the fraud investigation team?