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PayPal cashback not received

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PayPal cashback not received

Hi, This is about cash back in first ever transaction of PayPal at DailyNinja. I have added 1400 in DailyNinja on 14th July 19 and paid the amount through PayPal. I should have received the cashback of 700 with in next 5 days, but its been 10 days and I have not received any cashback yet.

Transaction ID is 3VV62897U7106925B
Invoice ID is paypal_XUILyozAZw

Please let me know when I will get PayPal cash back.

1 REPLY 1
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Esteemed Advisor

Re: PayPal cashback not received

@vipinsingh8601 

 

For Indian customers, PayPal has different cashback offers in place at the moment. Firstly, I would recommend checking your eligibility for the specific offer both on Paypals website and on the merchant's website. Generally, the offer is valid only for first-time users’ first transaction on PayPal and can be availed once per PayPal user. Please note that if you have already used PayPal in the past, even with a different account, you would not be eligible for the offer. Also, the cashback voucher will be in the form a discount for your next purchase and no credit will be issued to your balance.

If the offer is specific for one merchant, though, Terms and Conditions may be different! I would recommend reaching out to them directly too. Here is the cashback offer webpage on Paypals website where you can find more information.
https://www.paypal.com/in/smarthelp/article/FAQ3976


Advice is voluntary.
Kudos / Solution appreciated.