PayPal Prepaid Mastercard not activating`

EliasWesbrock
Contributor
Contributor

Every time I try to activate the card, I enter the card information, and the little swirly thing keeps doing that, forever. It will not work no matter how many times I try. I can't activate the card, or access my money, until this is fixed. With Covid-19, I can not even call customer service for help.

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1 REPLY 1

Goldileen
PayPal Employee
PayPal Employee

Hi @EliasWesbrock 

 

Thank you for patience. Though our response times may be delayed, be assured we're here.

 

You may click on the link below to get contact details to help you activate your card:

https://www.paypal-prepaid.com/faq.shtml

 

Hope this helps. Please stay safe.

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

 

 

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