Good afternoon, I had made a purchase with a merchant and the cost of the item was taken out of my account but I'm still being charged on a 4 installments. I have been trying to get in contact with someone regarding this matter but my case was denied because they see that the charges were not duplicate. It also says on my account that they have taken the 16.83 out of my account. So I'm not sure what is going on but I hope that they stop the installments since I have already purchased the item in full. And that the 16.83 be refunded back to my card. My card is also being held hostage because of this situation.