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Pay in 4 Denied

New Community Member

Pay in 4 Denied

I used Pay in 4 successfully in Nov. and Dec. 2020, but now PayPal is denying all Pay in 4 requests and won't tell me why. The denial message simply stated "our credit decision was based in whole or in part on information about your PayPal account". When I contacted PayPal to find out what "information" they are referencing, they said they couldn't tell me because it would "open PayPal up and allow ways for it to be compromised". I only have one payment of $13 outstanding (to be paid 1/18/2021). I have never been late! I am filing with the BBB because this is completely unacceptable! Anyone else experience this?